Refund policy

Satisfaction Guaranteed

We want you to love your Dough Dissolve products! If you're not completely satisfied with your purchase, we're here to help. Simply email us at hello@doughdissolve.com with your order number within 30 days of receiving your order, and we'll work with you to make it right with a replacement or refund.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or incorrect, please reach out to us as soon as possible so we can make it right! If a return is necessary, we'll cover the return shipping costs. If we issue a full refund due to an error on our end, we'll also refund your original shipping charges.

Returns & Shipping

Our return and refund policy applies to U.S. orders only. All international orders are final sale and are not eligible for returns or refunds.

For eligible U.S. returns, customers are responsible for return shipping costs, and original shipping charges are nonrefundable. Please contact us before sending anything back, as returns must be authorized in advance.

Refunds

Once your refund is approved, it will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may need additional time to process the refund.

Questions?

We're always happy to help! Reach out to us at hello@doughdissolve.com, and we'll do our best to make sure you have a great experience with Dough Dissolve.